Our People

Tremark Associates is a people business and it is the quality of our employees that ensure we can deliver a first-class quality service day in, day out. They are crucial to our vision of becoming the leading brand name in the Investigations Industry and raising the perception of Enquiry Agents in general.

None of this happens by chance. We invest significant time and resources to ensure we have the right people on board to deliver what our customers need. We respect and value our staff, and we have a strong commitment to equal opportunities.

Mark Hodgson Managing Director	Stacey Hodgson Receivable Management Services Director	Karl Brooker Investigation Services Manager
Jason Bytheway Field Operations and Certificated Bailiff		Andy Kemp Field Operations & Investigator

Our Agents

At TREMARK Associates we use a network of high quality, personally vetted, local field agents to ensure that we offer full national coverage. The vast majority of our agents are members of the Association of British Investigators (ABI) and we are in the process of ensuring the remaining few becomes ABI registered. As members of ABI they are subject to vigorous vetting procedures and code of ethics. New applicants must pass the ABI’s competency entrance exam, and provide acceptable and verified professional references and have Professional Indemnity Insurance cover. Where applicable, agents hold a Consumer Credit Licence and all our agents have produced a Criminal Conviction Certificate.

All our agents are:

• Fully informed of developments and changes in the law and procedures affecting investigation services
• Notified as Data Controllers with the Information commissioner’s office
• Clear of any adverse credit data
• Bound to a professional code of conduct
• Subject to a robustly enforced complaints system
• Able to access controlled information that is unavailable to investigators outside The Association of British Investigators

At TREMARK Associates we operate our own strict code of conduct and ethics, to which each field agent must adhere. Our commitment to clients is that we will, at all times, be:

• Fair
• Ethical
• Professional    
• Transparent
• Accountable    
• Honest
• Cautious    
• Thorough
• Law abiding
• Mindful of the confidentiality of that with which we are entrusted
• Protect and enhance the reputation of the Industry and our clients